Avec Car Rentals
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Stay away from this irresponsible company!
I had 2 reservations with Avec in Izmir, in the beginning there was good service and I have received the car that I was promised. But on the second day on the way to Izmir, tires punctured on the highway but despite a heavy phone traffic and writing back and forth we have received absolutely no help! So I stood with my family on the emergency lane of the highway and waited 2 hours in the middle of the night! As a result of no help we took a taxi back to the hotel. The consequence was that Avec canceled the next reservation the next day where we were going on a 5 hour long journey! So we had to find another carrental company and pay a lot of money to rent a car for our onward journey. In the end Avec sent me a bill for 350 euros. In addition, the new rental car cost 550 euros! To add insult to injury, I have 280 euros on the reservation that Avec canceled and which I expect booking.com to refund to me! But the frustration of the help we never received and the 2 hour wait on the highway in the middle of the night in no man's land was greater than the material cost! Therefore stay away from this company!