Hyatt Hotels
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Addis Ababa Ethiopia Hyatt Regency…
Addis Ababa Ethiopia Hyatt Regency Hotel was the worst experience I have ever seen in my life. As usual, we went to Hyatt Regency Hotel to have tea and coffee with my friends and we had a dinner program ፎልሎው። After a little time spent on the terrace we paid the bill and left. However, the time it took the waiter to bring us what we ordered was amazing very very long time. Another request to pay the bill, it was not an unusual busy day, it is still a mystery why it is happened that. Finally, I paid the bill and left my wallet there. Inside was $600, various credit and debit cards, and other things like identification and work permits. My guess is that even if they take the dollar, they will return my wallet along with their other information. Unfortunately, that did not happen. Instead, all night long, when they tried to do business with my debit and credit card online and withdraw money in different ways, they were only successful in $1, and their attempts to withdraw thousands of dollars were unsuccessful. The most annoying thing is what makes me think that it is the work of the security guards in the hotel. I found out that my wallet was missing in the morning. When I went to the hotel and tried to explain the situation to the management, they repeatedly told me that if I don't have an appointment, I can't talk to the manager. I couldn't find someone who could help me and explain the situation, because everyone directed me to someone else. Finally, when I spoke to a woman whose name I don't remember now, she claimed to be in charge of coordinating the outdoor cafe, when I spoke to her she called security officer on the phone, he was unwilling to give much information. She forced him to come and talk to me about the situation. Surprisingly, when came he told me that he didn't even have time to help me and that all happened to me is all my fault. He embarrassed me, and I said to myself before he beat me, I have to leave this place and thanked those who had come to surround me and left the hotel. Hyatt Regency is a hotel that I don't intend to enter again. I advise people not to go there at every opportunity. I found it to be a hotel where very bad and worst management, which is have a room for a little respect for the customer, does not have any sympathy for the person passing through challenging time.