BoatBureau - Boat Charter Agency
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An absolutely fantastic experience start to finish!
An absolutely fantastic experience start to finish! It is the third year we are booking our bare boat charter through Boat Bureau. Last year COVID, so no booking. Two years before and this year as well. The representative that helped us find the charter boats (two boats for 4 families) went beyond and above to find the right boats, at a good price, with all facilities included and in a timely manner. I need to tell you that we started quite late after most of the travel restrictions where removed, so anybody was trying to find a perfect holiday. We too, but we did, thanks to Ekaterina. Always answering the emails in a timely manner, ready to find new options. Fantastic job. I'm sure if all employees, including ourselves would be as dedicated to providing the service we are meant to provide, this would be a much better world to live in. Do I need to mention that I actually tried this year to see what the competition has to offer? By the time this so called competition managed to answer our web chats and emails, because " sorry it was very busy " excuses, we already had the boats that matched our needs from BB? I've seen different reviews on the internet throughout my life about many businesses and products or services. When you judge a particular service bare in mind that you review that service. BB does not own the boats or operates them. They provide the service of connecting the "providers" of these boats, with the charterers (us in this case) of these boats. This time as before they did the best to inform us on the condition of the boats, the availability of different extras, quality of specific items, etc., but in the end is the boats owners who provide pictures, information, and all the details. Always a pleasure to charter through Boat Bureau, a fantastic experience, and for as long as I don't own my boat, chances are we are going to book our boats through Boat Bureau. Highly recommend to anyone interested in chartering a boat. Great service and great value!