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Cruises.com what a SCAM
What a SCAM, Stranded in New York by Cruises.com. We booked with this company Cruises.com for a NCL Bahamas cruise, agent was helpful booking everything for us. With that said they booked us a flight that landed in New Jersey and booked us a hotel over an hour away at JFK, using toll roads at my cost of $150 to get from airport to hotel. If we didn’t use toll roads it was a 7.5 hour taxi ride.Then the travel vouchers they gave us were no good, we paid for transportation and got FAKE vouchers that the company would not back up even with their mistakes leaving us stranded across country in New York. We had to get all our ground transportation by our selves on New Years . Not easy to do and the stress well wow. Now they won’t give us our transportation money back and the agent will not answer her phone for at least 3 weeks now and still trying to get ahold of her. If you feel like getting ripped off then us this company…Scam alert with this company. Cruises.com is a rip off. When calling cruises.com they would not help at all and told me your on your own. Stranded in New York City by cruises.com. Update cruises.com reached out to me and asked for 24-48 hours to research and get back to me, well the 48 hour mark has passed with no one from cruises.com getting back to me. Cruises.com is a SCAM. Uber from hotel to port was $87 Taxi from airport to hotel $150 Fake transportation vouchers $75 The only way you can get Cruises.com to contact you is slam them on social media.