Hyatt Hotels
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Warning to all
Warning to all, today was a stressful day due to incompetence of reservations specially with Hyatt of Tampa. These were made same day for 3 days. So here it is sitting in room happy ready for a vacation day in a great city. So myself and two guess just awoken after a fun night, talking having a wonderful intimate afternoon, and a man walks through the door unannounced no knock and asked when we were checking out. Are you serious!!!!! Yes it happened and I’m still in utter shock!Then a very nice lady knocks moments later and states you are due to check out. So as you can realize my emotion are already higher after the man walked in when I’m half naked.Then a phone call. Are you really serious Hyatt! When are you checking out. 3 rd time…. I get it, I work in hotels and I understand people can be very shady and I don’t do shady. So I go to the desk check out and check back in! No apologies nothing. I come back up to my afternoon routine and walk back downstairs to get a print out of my receipt and to speak to a gentleman who is extremely professional and understanding and finally an apology. I will tell you this. This is not my first issue with a Hyatt, it will be my last! So unacceptable to have anyone walk in on anyone and screw up the reservation to add to the escalation, doesn’t help! This is very terrifying to know anyone can enter your room unannounced and with no repercussions. This was sad for sure. Hyatt YOU CAN DO WAY BETTER!!