Isam M. Abdelhameed

Jul 4, 2025

I was disappointed with the room service

I was disappointed with the room cleaning service during my stay. The housekeeping team came very late in the day, and the cleaning was not thorough. I found items I had dropped the night before still on the floor, and the bed sheets were not changed during my stay. Additionally, I noticed there were no soap bars provided in the bathroom, which is a basic amenity offered in most hotels. The area under the bed was also quite dusty, which suggests a lack of proper cleaning. It would also be appreciated if the hotel offered complimentary bottled water daily, as many other hotels do as a courtesy to their guests.