Sterling, A First Advantage Company
Read all reviews for Sterling, A First Advantage Company →
Calls are recorded for quality…
Calls are recorded for quality services. Well, service is absolutely crap. No person answers, all automated. If you know your parties extension press, etc I was never provided an extension number or a comprehensive report on my back ground screening. I was left with a lot of guesswork work. My SSN screening came back "unperformable" without any reason why this was. Navigating the phone prompts was a nuisance and so was the online bot service. (I understand this is a new trend for non person interaction). I did get a voicemail after endless calls to their directory; a challenging tone, questioning why I would give a zero star. You qualify for a zero star because trafficking people's info for profit" and then not satisfying the consumer needs is a Zero!!