Rona Shoes
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Terrible customer service
I never recieved my shoes i ordered, tracking slip says delivered but to completely wrong address. Contacted Rona was told because they say delivered nothing. I have sent their screenshot showing incorrect city they were delivered to and explained canada post says Rona shoes needs to launch a claim as they are the sender. Rona is not willing to do anything to resolve this issue. I finally after a month of back and forth and giving them a chance to make this rate they wouldn't do anything. I reached out to my credit card company and they have not began the charge back progress hoping to get my money back. Once this began I got an email from rona threatening to go after me legally for a item they never had delivered. Very frustrating company to deal with and have zero customer service skills. They keep responding with the same email to contact customer service and I do only to be told nothing they can do for me. Will never purchase from here again