Sixt
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A VERY BIG THANK YOU TO TWO LOVELY…
A VERY BIG THANK YOU TO TWO LOVELY GIRLS ON THE DESK I arrived in Turin airport to collect a car from Auto Via. I have used this company for years as I travel to Italy twice a year. They have always been so fantastic and extremely helpful. On this occasion it was different. I had a digital copy and they told me I had to have a printed voucher. After a lot of discussion they would not print it for me and wanted to charge me €50 which was outrageous. They were also very patronising and so unhelpful. I had to go back to the main terminal and SIXT printed it for me for FREE. The girls on the desk were so extremely kind and helpful and got me a glass of water as they could see I was so upset. What a difference in customer service. A little kindness goes a long way