Warner Leisure Hotels
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Worst holiday experience
The worst holiday experience I have ever had. First day decided to go to the restaurant for lunch. It was extremely bland and tasteless so we asked for some hot sauce. The waiter placing the sauce on the table asked us to return it to him. Naturally we did explain that we didn’t work in the hotel so he might want to collect it himself. We paid for the special on the first night for dinner: the meal was awful. Our room wasn’t cleaned the entire trip. Only the coffee and tea were refreshed. Having a word with the manager resulted in her calling me a completely different name. Going to the leisure centre on the last day the man behind the desk asked me my room number and name: not an issue however when I told him he spoke to me as though I were a naughty school girl: “Oh well done that’s correct.” The steam room was out of order our entire trip, the hotel didn’t seem to be in a rush to have it fixed. On our last night we had some drinks on the patio outside the bar. Three wait staff were sitting idling chatting however they ordered us to take our glasses in. Again, we didn’t and don’t work there.