Klass Wagen Portugal
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Klasswagen via stressfreecarrental
Klasswagen via stressfreecarrental - contract was cancelled due to late arrival of flight - insistence on washing and vacuuming car - extreme pressure to take out additional insurance - book elsewhere This review is for both klass wagen stressfreecarrental . Our flight time was changed and arrival delayed. I responded to the booking email to inform stressfreecarrental that we would arrive late and to hold the car - a larger vehicle for a family of 6. The problems started when the pickup van could not take all the people waiting to pick up their vehicles. They continued when I was told klasswagen did not receive the email notification in time and they had cancelled my reservation. I was also strong armed into purchasing extra insurance , being told the deposit would be retained on return as they always find something, that a twenty minute assessment was required on pickup and collection, and that the car needed to be washed and vacuumed on drop off. Stress free car rental it certainly was not. Avoid both then and klasswagen too Update: the response from klass wagen only reinforces my view. In all the times I’ve rented cars, I have never felt the same pressure to add insurance (and felt no choice but to do so in this instance). I will never rent from them again.