Halfords Retail
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Just one thing after the other with…
Just one thing after the other with this place, it's gone downhill. - Had two new tyres fitted, they broke the brand new locking wheel nut key and scratched my car wing getting the nuts off and made me drive home with only three wheel nuts on one wheel. - Booked for an MOT at a different Halfords garage and they were going to cancel the appointment due to walk-ins which is a disgrace. Made me go away and come back and hour and a half after my scheduled time which I took off work to attend. - Returned a product to the shop and they couldn't refund it as they don't do gift cards anymore and I had to contact customer services. Spoken to four people over 2 weeks, still no refund and the shop kept the product. All round bad. I've spent thousands here over the last couple of years on car parts and tools but it's just not worth the hassle as their customer services are incompetent.
