FlixBus
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Cancelled at the last moment – no seat, no help, no compensation
My FlixBus ride from Oslo to Copenhagen (June 23, 2025) was cancelled just a few hours before departure — while I was already traveling from Stavanger. This left me stranded in Oslo overnight, forced to wait 17 hours instead of 3. Hostels didn’t allow check-in at night, bus terminals were closed, and I had no safe place to stay. I spent the entire night walking the city with my luggage, in total exhaustion. The next day, when I finally boarded the replacement bus, my ticket didn’t include a seat assignment. The driver told me to move from seat to seat for the entire journey whenever someone else showed up with a reservation. A 9-hour ride without a stable seat? Unacceptable. Despite clearly explaining all this, FlixBus refused any compensation. They sent a generic apology and nothing else. Not even a voucher. This was one of the worst travel experiences I’ve ever had. FlixBus takes no real responsibility for its passengers. I will never use this company again — and I strongly advise others to think twice before booking with them. UPDATE: FlixBus replied here saying they reached out to me. To be clear — no one contacted me after this review. They are referring to previous emails where they refused to take responsibility. This reply is misleading and does not reflect the actual customer experience.