Tom V

May 18, 2025

Dystopian, disgusting service level

Lloyds have really deteriorated, quite appalling now, with constant problems, inability to change options, access issues, failure to send cards, errors on account and app. Worst of all, the customer service when you try to fix things is non-existent. They've even had the gall to not bother replying to a (politely worded) complaint I raised. Disgusting.