Firefly Car Rental
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If I could give this 0 stars I would…
If I could give this 0 stars I would have…. Absolute rip off. I booked a car for 7 days from Alicante airport which was, what i thought of as a good deal at around 70 euros. When I got to the airport to collect my car, I was told I could not use my credit card in my Apple wallet, they only accept physical cards. In the fine print, if you don’t have a physical credit card, and use a debit card instead of a credit card for the hire you have to take out their insurance, which is a fortune (29 euros a day) plus pay up front £150 for petrol, plus then pay another 40 euros plus 8% of the total of the car hire and petrol in airport charges…they won’t accept a deposit on a debit card either. Yes it is all there in the fine print, although not very clearly I might add…but to me, this is all clearly designed to confuse and trick us, and why can’t you accept a credit card from an Apple wallet in this day and age??? What a load of cunning ways to deceive and confuse….so my original car hire has now turned into around 300 euros, that is assuming I get the 150 back for a full fuel tank….lets see what trickery they have lined up on the return! Feel completely ripped off and this has put a real downer on the start of my holiday 😤😤😤 will never use or recommend this company again. They are probably all the same but if you are thinking of hiring a car from this company make sure you take your plastic physical credit card with you as they seem to not be able to keep up with technology- conveniently for them! What a ruse.