Hulala Home Inc
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Frustration Over Having to Cover Return Shipping Costs
It’s really disappointing that customers have to cover the shipping costs themselves. I’ve been trying for days to get a return shipping label via email, but instead of sending it, I keep getting responses like, “Why do you want to return the package?” or “Can we help you in other ways?” It’s unbelievable that I’m not receiving immediate assistance. It feels like the priority is just to sell, which in my opinion, is far from good customer service. I will never order from this company again. Even over the phone, I didn’t receive any help.