Aegean Airlines
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No refund for website error extra bagage
I booked extra baggage, and an error showed on the website saying adding the extra baggage is failed, but it still got deducted from my bank account (53€). There was no bagage added and I had no way to contact them since it was close to my flight and I was in a rush. After being home and contacting them they say there’s nothing they can do for me. The website had an error and didn’t add my bagage, how come I can’t get a refund for an error? This is crazy. Don’t trust the website and bad customer service. They don’t investigate to help you.