Webbox Pet Food
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Ignore your customers - lose your customers!
As a regular customer of Webbox I thought I would get in touch with them to ask when the item I needed was coming back into stock. Their 'Contact Us' page just times out, email is an autoresponse saying it can taking up to 14 days to get a response and messenger on Facebook is also an autoresponse saying someone will get back shortly. 5 days later I have not heard a thing. Shockingly poor customer service! Yet they are still managing to post on Facebook daily. Needless to say, they've lost a loyal customer. Avoid if you can and try a more customer orientated company.