Landing
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Stay with Landing
My stay with Landing at 1335 Pennsylvania Ave SE, Washington, DC, was very difficult. That said, the owner of the building was helpful and did his best to address the issues we were having specifically with our unit. Our liaison with Landing was also understanding, but limited in what she could do. We initially signed a six-month lease but ended up leaving early because we couldn’t tolerate the living conditions. Landing ultimately allowed us to break the lease due to the persistent problems and refunded us a total of $1,760.00. To be clear, this was my personal experience—the other units we were moved to during our stay had no issues. The problems were specific to the original unit we were assigned. But for the price we paid, and being a company that prides itself on "24/7 maintenance" and support we were not satisfied. Some of the issues we experienced included: Leaks from the ceiling every time it rained. We reported this weekly, but no action was taken for nearly two months. When repairs finally began, we were relocated twice. Although Landing reimbursed us for some of the moving-related costs, we were told that the reimbursements “provided have exceeded what we can reasonably support,” and we were not fully compensated. Bugs, including persistent roaches and centipedes in the unit. Stolen property: After we moved back into the unit post-repairs, cleaners “mistook” a bag of shoes (which had been placed near the door during the move back) for trash. Security footage later showed the cleaners taking the most expensive pair. Landing reimbursed us for that pair, but not for the full replacement value.