Ploom
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I purchased an electronic cigarette…
I purchased an electronic cigarette from ploom 23 days ago, and I am extremely dissatisfied. The device heats up to the point where it's impossible to hold. Additionally, the sticks break inside the device, making them almost impossible to remove without specialized tools. When I tried to return the product via the chat, I spent 50 minutes following useless procedures. In the end, I was told that I couldn't return it because I didn't purchase it online. This experience has been both frustrating and dangerous. I do not recommend this product to anyone!