Sears Home Services
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Stay away from Sears. Use local repair businesses
I was shocked to be quoted the price of a brand-new dryer for a single replacement part, which is outrageously excessive and far beyond industry standards for such repairs. Despite my attempts to negotiate or question the quote, I felt pressured to cover the $140 diagnostic fee with no affordable repair option provided. Sears’ lack of transparency and inflated pricing left me feeling misled and taken advantage of. I strongly advise others to seek local repair services instead, as Sears’ practices are unacceptable. I’m still pursuing a refund for the diagnostic fee and caution others to avoid this company.