Animal Printed
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Suspected lies on website.
Very mixed bag from this company. I ordered a print and they took 2 images and merged them. The print looks amazing. Couldn't be happier. My partner ordered one, the photo wasn't good enough apparently. So we sent another in, asking to use the first photo but with the details of the 2nd as the dog looks a bit sad in the 2nd. Since they claim to hand draw them it shouldn't be an issue. They ignored us and used the 2nd image. We asked if they could make her ears like the first. They used a bit of photoshop and made her look like an elf! It clearly wasn't working so we asked for a refund. They said they don't do refunds. I think I shall be reporting to the relevant authorities as I believe the hand drawn is a lie and the refund policies not in keeping with British law.