iQ Student Accommodation is a leading provider of student housing in the UK, offering a diverse selection of modern and comfortable living spaces tailored to meet the needs of students. The company operates over 80 properties across 29 towns and cities, including major locations such as London, Manchester, and Edinburgh. Each accommodation is designed to provide a safe and secure environment, fostering a sense of community among residents.
Targeting university and college students, iQ Student Accommodation focuses on delivering an enhanced living experience that includes amenities and services aimed at supporting academic success and social engagement. Students can choose from various room types and enjoy facilities such as communal spaces, study areas, and recreational options, ensuring a well-rounded student lifestyle. For those seeking short or long-term stays, iQ Student Accommodation is committed to providing flexible housing solutions that cater to the unique needs of the student population.
iQ Student Accommodation has a poor customer experience.
iQ Student Accommodation receives a mixed response from its residents, with a significant number of negative reviews highlighting serious concerns. Many reviewers express dissatisfaction with the room conditions, describing them as inadequate and uncomfortably hot, making living there a challenge.
Read full summaryShow less
Complaints about unresponsive staff and issues with room access further contribute to the negative sentiment. However, there are positive remarks about the staff, who are often praised for their helpfulness and kindness, with several residents appreciating the engaging events organized for students. Some customers also commend the overall accommodation quality and convenient locations near universities. Despite the positive experiences shared by a minority, the overwhelming number of critical reviews indicates a troubling trend. Overall, the sentiment leans heavily negative.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.1
93
100%
● Low
2.1 / 5 overall
=
93 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.2▲ 0.2
12-month avg
3.2
All-time
2.1
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
3
Sep 24
1.0
1
Oct 24
1.0
1
Nov 24
1.0
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
4.0
1
Apr 25
—
0
May 25
4.8
16
Jun 25
5.0
1
Jul 25
1.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 93 most recent reviews.
Top praiseof 24 positive reviews
Friendly staff38%
9 mentions
Helpful support33%
8 mentions
Fast & efficient17%
4 mentions
Prices & value13%
3 mentions
“Clean and friendly accomodation”
On “Friendly staff” · May 23, 2025
Top complaintsof 68 negative reviews
Payment issues35%
24 mentions
Pricing18%
12 mentions
Customer service18%
12 mentions
Defective product16%
11 mentions
“I am a current tenant at iQ Broderick Key taken while abroad, room access denied – no response”
I am a current tenan...”
On “Payment issues” · Jul 16, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
worst most deceiving highly inadequate accommodation provider in Brighton.
starting with the neighboring tenants, the majority of fellow residents were abusing drugs and alcohol day and night, causi... See more
Key taken while abroad, room access denied – no response
I am a current tenant at iQ Broderick Key taken while abroad, room access denied – no response”
I am a current tenant at iQ Broderick House, Room 110E. Despite having paid in full and being within my... See more
1. So hot it’s actually dangerous
By April, it was already too hot to sleep — I was in a tank top and shorts, still sweating through the night. July and August? I can’t even imagine.
Why so hot? Three... See more
IQ sterling Court is a great place to live.
The staff are helpful and kind, special thanks to Ash mehmood & Nicholas for always going the extra mile to help.
Cheers!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
worst most deceiving highly inadequate accommodation provider in Brighton.
starting with the neighboring tenants, the majority of fellow residents were abusing drugs and alcohol day and night, causing inhumane levels of noise pollution and disruption to my day. I could not sleep, eat or function. Management refused to intervene in any way despite illegal actions taking place, leaving me and my mother to deal with it.
the volume of noise in this accom is further upheld by the paper thin walls and poor security, every door slam and cupboard close could be heard from up to 4 rooms away.
the price is egregious considering the disgusting quality of the room and its contents, with a barely working shower and bed made of nails it was more of a nightmare than anything else
if u make one good decision today, dont choose IQ
Key taken while abroad, room access denied – no response
I am a current tenant at iQ Broderick Key taken while abroad, room access denied – no response”
I am a current tenant at iQ Broderick House, Room 110E. Despite having paid in full and being within my valid tenancy period, my key was taken without consent while I was abroad. I left it on my desk and planned for a friend to collect it. Now iQ refuses to return access, and I’ve had no resolution despite multiple emails. This is unacceptable and potentially unlawful. Awaiting an urgent response before I escalate further.
House, Room 110E. Despite having paid in full and being within my valid tenancy period, my key was taken without consent while I was abroad. I left it on my desk and planned for a friend to collect it. Now iQ refuses to return access, and I’ve had no resolution despite multiple emails. This is unacceptable and potentially unlawful. Awaiting an urgent response before I escalate further.
1. So hot it’s actually dangerous
By April, it was already too hot to sleep — I was in a tank top and shorts, still sweating through the night. July and August? I can’t even imagine.
Why so hot? Three solid reasons:
• The walls are built extra thick for soundproofing, which traps heat like an oven.
• The windows open maybe 5cm, supposedly for “safety,” which means zero ventilation.
• There is no ventilation system in the entire building. Doors are sealed tight, windows don’t open, and airflow is non-existent.
2. So noisy it feels like a 24/7 IMAX experience
Three different train types give you a rotating schedule of misery:
• High-speed trains – loud, but at least they pass quickly.
• Slow freight trains – truly unbearable. The screeching of metal on metal will make your ears feel physically assaulted.
• Regular passenger trains – they stop at the station below, which means long, grinding, echoing noises — especially fun at 3AM.
If you open the window for air, the noise will keep you up. If you close it, the heat will. A flawless trap.
3. So filthy it should be illegal
• Everyone uses your pans, your salt, your everything.
• No one cleans after cooking — grease, food scraps, overflowing bins everywhere.
• The cleaners show up maybe once every two weeks — it’s basically a ghost service.
• There’s zero oversight or accountability from the building. Cleanliness is optional, apparently.
4. Reception staff do whatever they want, whenever they feel like it
• If it’s an easy task, like replacing a key? No problem.
• If you’re on friendly terms with them? They’ll prioritize you.
• If not? Good luck. You’ll get empty promises like “we’ll sort it tomorrow” — then hear nothing for a month. I haven’t had a single email answered in over four weeks. I guess they’re busier than the Royal Family.
5. Security?
I once reported a lost key. The security guard stared at me blankly and repeated my sentence back in slow motion, like I was speaking ancient Greek. Was he mocking me? Confused? Just bored? Who knows. I had to manage his feelings while mine were ignored. Safety? Don’t count on it.
6. The Finsbury Park neighbourhood is a public health risk
• The streets are covered in dog, bird, and — yes — human feces.
• Shops dump trash bags right outside their storefronts like it’s a festival of waste.
• Theft and muggings are disturbingly common. Just search “Finsbury Park phone stolen” on social media — new posts pop up weekly. It’s a hotspot for petty criminals and worse.
• I was physically mugged outside the train station at 8PM. People saw it happen and walked away. No one helped.
7. So far from everything it’s practically outer London
Sure, it’s close to UCL. But if you need to get to KCL or anywhere central, be ready for 45+ minutes each way. It’s exhausting.
Final verdict:
Overpriced, under-managed, overheated, and overhyped. Unless you enjoy sleepless nights, constant noise, filthy kitchens, and feeling unsafe both inside and outside the building — do yourself a favor and look elsewhere.
IQ sterling Court is a great place to live.
The staff are helpful and kind, special thanks to Ash mehmood & Nicholas for always going the extra mile to help.
Cheers!
The staff are amazing, and it's a great place to stay! There are lots of events that you can do as well like food and craft run by the staff! A great place to live!
The staff of IQ is amazing, the events they organise, every week there is something to cheer you up in your busy and tiring schedule. They take care of our wellbeing and also make sure they are supporting us in anyways by solving our issues be it maintainance or anything
Living at iQ: A Convenient and Comfortable Student Life
I'm currently staying at iQ Student Accommodation Salford and honestly, it’s been a pretty good experience so far. The location is super convenient—close to uni, grocery stores, and transport links, so everything’s within easy reach.
My room is comfortable and has everything I need. The Wi-Fi is mostly reliable, which is important for me since I work and study online. The staff are generally helpful and friendly, and I like that they organise events now and then—it’s a nice way to meet people.
The common areas are clean and well-kept, but sometimes the laundry area and lifts can get a bit busy, especially during peak hours. Also, rent is slightly on the higher side, but I guess you’re paying for the location and amenities.
Overall, I’m happy with my stay here so far. It feels safe, it’s social, and everything works well enough for a student lifestyle.
iQ student accommodations locations are always close to university campuses, public transport and city center which makes it highly convenient for students.
iQ also hosts tons of fun events for its students where you can meet new people and have a great time !! The staff working at iQ are also soo welcoming, approachable and helpful. Plus the rooms are structured well with really quick maintenance service if anything goes wrong !
iQ castings has provided me with a great accommodation for my second year at university. The amount of events it provides allows social interaction with people you may not meet otherwise. The staff are friendly and always able to help you no matter what. The price is well worth it!
Everything about IQ is so much like home, as part of the resi influencer scheme also, there is so many opportunities and all of the team just make you feel so welcome, IQ is like one big family. I love them and would 100% recommend any students who are planning to live with IQ, please do, you won’t regret it.
This accommodation has made my university experience amazing and unforgettable. The rooms are spacious, modern and homely. I think one of the highlight of this accommodation is the team they having running the sight, some of the friendliest people I have met and have made it a home from home. I have been so thankful for having them around and getting the experience the many events put on throughout the year. It has been the best 3yrs living at IQ student accommodation, I would 100% recommended it to anyone looking for student accommodation.
I love the fact that the accommodation is situated in such a perfect location, I have made countless memories here and I wouldn’t have gone anywhere else!
I moved into IQ Student Accommodation in Twerton for first year and I have to say, it has been an amazing experience so far! As a first-year student, I was a bit nervous about finding a good place to live, but IQ has exceeded my expectations.
Firstly, the facilities are top-notch. The common areas are spacious and modern, which makes it a fantastic place to hang out and meet new people. The study rooms are perfect for those late-night cramming sessions, and the gym is a great bonus for staying fit despite the busy student life! My room is cozy and well-equipped with everything I need. Having my own en-suite is a huge plus, and the kitchen facilities are clean and easy to use. I love the sense of community here; there are always events and activities planned, which makes it easy to meet other students and get involved. The location is also a major advantage. It’s super convenient for getting to the university, plus there are plenty of local shops and cafes nearby. It’s nice to have everything I need within walking distance! The staff are incredibly friendly and helpful too. They've been really supportive during my transition to university life and always quick to respond if I have any questions or concerns. Overall, I highly recommend IQ Student Accommodation Twerton for any student looking for a vibrant and comfortable place to live. It's been a fantastic start to my uni experience!
Everyone is super friendly and any small issues I've had someone has been in touch nearly immediately to help. It's really affordable and great value for the price. Highly recommend!
Ho pagato 70 centesimi per avere la valutazione del QI, un pò per goliardia e un pò per gioco. Subito dopo sono stato caricato di una spesa di 44 dollari come abbonamento mensile, nonostante nel sito ci sia scritto a caratteri cubitali che sia disponibile il rimborso entro 30 giorni, i support dicono che non ne abbia il diritto. Truffa
iQ Student Accommodation is a leading provider of student housing in the UK, offering a diverse selection of modern and comfortable living spaces tailored to meet the needs of students. The company operates over 80 properties across 29 towns and cities, including major locations such as London, Manchester, and Edinburgh. Each accommodation is designed to provide a safe and secure environment, fostering a sense of community among residents.
Targeting university and college students, iQ Student Accommodation focuses on delivering an enhanced living experience that includes amenities and services aimed at supporting academic success and social engagement. Students can choose from various room types and enjoy facilities such as communal spaces, study areas, and recreational options, ensuring a well-rounded student lifestyle. For those seeking short or long-term stays, iQ Student Accommodation is committed to providing flexible housing solutions that cater to the unique needs of the student population.
