Hello Services
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Terrible Service, Overpriced, and Zero Accountability
We hired Hello Services for a one-off deep clean, hoping for a thorough job, especially given their high prices. Unfortunately, the experience was extremely disappointing. They require you to pay in full before the cleaning, which means once they've done the job, you're left with no recourse—even if the work is unsatisfactory. Despite being hired for a "deep clean," they left multiple areas untouched, with cobwebs, dust, and grime still present throughout. It was clear they didn’t pay attention to detail, which is exactly what you'd expect from a premium service. To make matters worse, we had a friend briefly check some kitchen electrics before the cleaners started on that area. Unbeknownst to us, they filmed him and later used this as an excuse to deny their "re-clean guarantee," saying he was a "builder" who voided the service terms. This was not only inaccurate but felt unprofessional and dismissive. Overall, the service was overpriced, incomplete, and they seem more interested in making excuses than delivering quality or addressing issues. I would strongly recommend avoiding Hello Services if you want thorough cleaning and respectful, accountable customer service. EDIT: I have since been informed that Hello Services fired the cleaners that completed this job. Yet still they accept no responsibility. This company has no integrity. What a horrendous experience for myself and those having to suffer as employees.