Ultra Car Mats
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Poor communication….
I placed an order for front seat covers with back row add on for a Ford F150. To me, that meant that I was ordering the front and back seat covers as a package deal. I received just the front seat covers, which seem like a nice quality. The only way to contact the company is by email, which is difficult to get a timely response or ask questions. I was told that I only ordered the front seat covers and sent a link to order back seat covers at an additional cost. I sent a copy of my order to question if there could be an error and I can’t get a response. I’ve asked someone to call me and begged them to respond so that I can get this resolved. I have not installed anything yet, because I don’t have the full set. I would happily revise my review if they would not ignore me and clarify what my order actually was.