Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.9	335	100%	+0.2	● Low

2.9 / 5 overall

335 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.9▲ 0.2
12-month avg: 3.1
All-time: 2.9
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Quality	Service	Delivery	Trend	Reviews
Ultra Car MatsThis company	2.9 out of 5 (fair)	100 out of 100	2.9 out of 5 (fair)	3.9 out of 5 (good)	2.9 out of 5 (fair)	+82%	335
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	4.6 out of 5 (good)	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	—	4.5 out of 5 (good)	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	4.3 out of 5 (good)	—	1,000
Tesla	1.9 out of 5 (poor)	100 out of 100	1.4 out of 5 (poor)	1.7 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000

Bottom line: Ultra Car Mats is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.9).

Georgia

1 review

Jul 18, 2025

Featured

Wasn’t expecting much from a car mat

Wasn’t expecting much from a car mat, but these totally exceeded expectations. 10/10.

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Iqbal patel

1 review

Jul 17, 2025

Featured

Please don't buy this it's not what…

Please don't buy this it's not what appears on advertising. You can get better quality and down to earth price on temu.

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Patricia Brown

1 review

Jul 17, 2025

Featured

Adds a touch of class to the interior

I went with the black and beige combination and I'm seriously impressed. It complements the original interior beautifully. The fit is snug, the stitching is spot on, and I've already had compliments from passengers. This is the kind of product that makes a real difference to your everyday driving experience.

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Ronnie

1 review

Jul 16, 2025

Featured

I haven't received the right order

I haven't received the right order. This was months ago. I have sent many emails and only had one reply saying someone from customer service will be in contact. Avoid!!!

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Lucy

1 review

Jul 15, 2025

Great customer service

Unfortunately the car seat covers were not compatible with our car seats however the company was great how they dealt with this. They refunded us very quickly without any fuss. We truly appreciate. Great customer service

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Berni Arrington

1 review

Jul 14, 2025

Fit issues

Ordered new seat covers for my truck. First it took forever to receive them and when I finally did there was a couple of fitting issues. I emailed them and they replied that they would fix the problem. That was 3 weeks ago and I have sent 6 emails with absolutely no response. Their customer service is non existent and I would recommend NO ONE EVER ORDER FROM THEM!!!!!! Just a waste of money!!!!

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K Edwards

1 review

Jul 12, 2025

Terrible Fit NOT Custom just Overpriced Trash

Where do I start. Ordered a full set of 'Quality' custom seat covers for a 2022 Ford Ranger double cab. What I received was a very poorly made set of universal seat covers which are of a very poor quality and standard. They were not cheap costing £150 + and to be honest they are not worth more than £30 !!! The fit is extremely bad and the couplings to keep the covers in place are cheap and nasty. No instructions how to fit the so thanks to Youtube I found a very poor video by Ultra car Mats which was very poor to say the least. Needless to say that when I thought that they were supplied in the UK as the site had a UK address they actually came from CHINA. To much of a hassle to send them back so they will soon be going into the bin. If you want seat covers go elsewhere. There are no holes for head rest but the rear of the set panel has a zip which serves no purpose.

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Trever Myers

1 review

Jul 9, 2025

Awesome seat covers

I usually don't write reviews. But when I buy a product that is as good as my new ultra seat covers I have to share my experience. I bought the covers for my 2021 Honda civic. Black and grey. The covers fit great. Easy to install, and look Awesome. The service is excellent. Just like the product. Very happy with my covers. I showed them off to my friends and the response was favorable.

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Ray

1 review

Jul 8, 2025

Even though the product was incorrect…

Even though the product was incorrect color they immediately resolved the problem with a full refund in very short time . My vehicle is a 1998 GMC and I guess it was hard to match . As far as I can Tell they are a fine Company to deal with. Ray

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Rheanna Bentley

1 review

Jul 6, 2025

DON'T GET SCAMMED!

I ordered custom seat covers and floor mats. Over $500 dollars. What I thought I was ordering was worth the price...what i received was vastly different. The search covers are not custom to my vehicle. They are barley over what I could buy at an auto parts store. These seat covers are big and baggy, and most definitely not custom. I reached out to customer service and they agreed to return them. However, after multiple days of waiting I've heard nothing further about my return label, not have they canceled my payments with klarna.. DO NOT DO BUSINESS WITH THIS "COMPANY" THEY ARE SIMPLY RIP OFF ARTISTS! YOU WILL NOT GET WHAT YOU PAY FOR. ZERO STARS IS MORE LIKE IT!!!!

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raymond oleary

1 review

Jul 5, 2025

The company was able to design the car…

The company was able to design the car mats to my car design. They look great. Fast Delivery & Postage. Arrived On Time. Will buy from this seller again.

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Jenny Stuart

1 review

Jul 3, 2025

I first saw these Ultra Car Mats on FB…

I first saw these Ultra Car Mats on FB and I thought how very nice and flash they looked and I decided to purchase them. They took a little while to arrive and they were sent in two half lots. They are also very easy to fit and they have made the inside of my car look very cool. Thank you so much Ultra Car Mats as I am very happy with the purchase of the mats from you.

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Sian Jones

1 review

Jun 29, 2025

Absolutely made up with the items…

Absolutely made up with the items ordered and quality. Fast delivery. Unfortunately the items did not fit so we contacted the company to be issued with a refund within 2 days. Highly recommend and would defo use again. Many thanks for you service 1 happy customer

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Peter Whitman

1 review

Jun 29, 2025

I ordered seat covers for my wife's car…

I ordered seat covers for my wife's car as a surprise gift. I picked a color that she was not happy with. When I contacted Ultra about my dilemma they immediately issued a credit without any hassle. The quality of the craftmanship was excellent and I look forward to doing business with this company in the future.

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Steve Creators

1 review

Jun 29, 2025

Ultra seat covers.

The items are of very high quality. Well made and very easy to fit. They're not as slippery as my car seat leather though. But they match my interior perfectly. Personally I believe they're good value for money and the delivery was just a few days.

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Dennis Scaccia

1 review

Jun 27, 2025

This as a mistake and this company…has no return policy

This was a mistake and this company will send you some seat covers the quality is crap. The covers stitching separated as I installed them and the color is much different than what is pictured. I have been in contact with their customer service department about an exchange but there is no return email from them Now this next observation should make you feel to go elsewhere. Ready? There is no telephone number and no customer service department to help you. Just some automated reply that they have your request and will get back to you. That's it and that was a week ago. I lost $200 on this one so let my lesson educate you that this is all B.S. Be extremely careful, better yet find a different company to get your covers from.

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Tom Schiller

1 review

Jun 26, 2025

The seat cover fitment was not good

The seat cover fitment was not good, on the front seat, there was a huge gap in the area where the seat back and seat bottom meet. The rear seat, the covers actually partially cover the seat belts and prohibit use of the seat belts! Ordered for a 2025 Sant Fe. Contacted UCM and got an itital reply but they have not replied to my next 3 emails about a return! SAVE YOUR MONEY, but from someone more reputable.

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Mrs Susan Holmes

1 review

Jun 26, 2025

Absolutely awful

Absolutely awful customer services. Car seats arrived damaged, they asked me to open the package fully, which I did, I noticed there was no way of fitting the front seat covers to my car, it didn't have any way of accessing the leaver to move my seat forward to enable access to the rear seats. Its been over a week now and I have still not received any return details or refund. Emails are not replied to, there is not phone number and it is driving me mad. On another note the quality of the seat covers do not warrant the cost, the side panel of the front seat is nylon and looks cheep. Definitely would not recommend this company.

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Stephen

1 review

Jun 24, 2025

One Star Review:

**One Star Review:** I regret purchasing these seat covers for my Chevy Silverado. I spent $300 on what I thought would be a quality product, but as soon as I applied a small amount of pressure on one of the straps, they all broke. The quality is incredibly disappointing. To make matters worse, I tried reaching out to customer service for a full refund, and they have not responded to my emails. This has been a total waste of money, and I should have known better. Avoid Ultra Car Mats!

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Evie Chambers

1 review

Jun 24, 2025

After a few muddy hikes and some…

After a few muddy hikes and some spilled coffee, I can confirm these clean up really easily. Durable but still nice-looking.

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Month	Average	Reviews
Aug 24	2.0	28
Sep 24	2.5	12
Oct 24	2.2	13
Nov 24	2.2	12
Dec 24	1.5	24
Jan 25	2.9	13
Feb 25	3.1	19
Mar 25	2.8	13
Apr 25	4.3	44
May 25	4.0	39
Jun 25	4.2	27
Jul 25	3.2	12

Ultra Car Mats reviews & trust report

Ultra Car Mats has a mixed customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 155 positive reviews

Top complaintsof 172 negative reviews

How it compares

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