Samsung Electronics
Read all reviews for Samsung Electronics →
The worst e-shopping experience ever
The worst e-shopping experience ever. I've bought a Galaxy Fit3 on the site on Jan 11, 2024, with delivery to am automatic package box. The order was delivered to the box on Jan 13, but no opening code was provided, so I could not get the package. I've contacted the support twice, and was assured that the relevant employees are on it, and even received a call back, asking for patience and assuring that they'll send me the code soon, and I received no any code, called the support again, they told me that there was no ticket open, assured me that they've opened a new ticked with high priorty, and nothing happened again. Today I found out that the order was cancelled by the shop, waiting for the funds to go back. The support is absolutely useless, and much worse than that. No support would work much better, as I would just cancel the order myself the moment I realise they sent no code.