FMG Repair Services
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TERRIBLE COMPANY
Honestly, worst ever experience iv had with a company! Had non fault accident last year October 2024 in which my insurer (Tesco) put me through to FMG, from the very get go has been absolute torment. To this very day (14/03/25) i have no solid update, settlement offer or anything postive. nobody has a clue what to do just been getting passed along caller to caller. I have now collected my vehicle from garage (still damaged) and in process of selling it as a total loss taking a huge loss. It was sat at the insurance approved garage well over a month til i stepped in and had it recovered to a garage of my choice, ever since then it was sat at that garage for months odd, i am now paying storage fees to that garage out my own pocket for the delay. To this very day i do not get no call backs until i call them, in which the callers get argumentative instead of resolving the stress-full experience. My hire vehicle has been taken away, i am now using taxi services to drop-collect my child from school. Absolutely appalling to think this is normal practise from a huge company. I am now in process of taking legal action once i receive my call recordings. Has took a toll on my mental health and i can honestly say will never be buying a high end vehicle with all my savings ever again. If you your insurance put you through to FMG i strongly believe you re-consider as you will learn the hard way, like i did.