Private Internet Access
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Substandard customer service
This company does not remind you of upcoming subscription charges, like good companies do in my experience. PIA insist we should remember renewal dates YEARS later, this is what their "customer service team" said! Even finding the online portal to manage subscriptions is deliberately difficult, there wasn't even any link to this online portal in their APP?! After attaining assistance I have cancelled the subscription to go with a provider confident with their product.