Judith

Dec 11, 2020

Positive booking experience

I received an email from Infinity Cruises about a cruise holiday that appeared to be a bargain. I rang the booking number and spoke to Kevin. After giving me all the information about the stay and cruise, I said I needed to speak to my husband and think about it. Thankfully there was absolutely no pressure to book immediately (which I hate), and I said I would ring the following day. I spoke to Kevin the following day, he answered my additional questions and I booked. After investigating cabin numbers I rang back to change my chosen cabin, which was done for me with no fuss. The confirmation was received the following day, with all details and requests corrected recorded. I have yet to go on the holiday, but my booking experience with Kevin was excellent.