Zoro
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I was long time customer - now they are pathetic
I am a long time customer and they have become horrible, absolutely horrible!!!!! Zoro used to be my go-to for tools and stuff but something has happened there and it has gotten pathetic - horribly, horribly pathetic. The last 6 normal orders have all arrived severely damaged (and it appears that they were packaged that way) and the stuff that was shipped via freight didn’t arrive at all even after scheduling all-day delivery windows with them and me blocking off my entire day to receive it. In the past I couldn’t say enough nice things about Zoro to people and now I can’t warn people enough about avoiding them. Stay away from this place like the plague. I have spend crazy amounts of money with Zoro in the past and it’s not just one mistake it’s dozens of them in a row, spend your money somewhere else, even if you think you are getting a bargain shopping through Zoro you aren’t because they will just screw your order up. And don’t bother calling their customer support unless you enjoy getting the run around and lied too, if so then by all means call away. ……… Yeah, thanks for the awesome reply….that’s your customer support line and I been on the phone with them hours on end over the last couple of weeks. That response was like your service, pathetic.