Hello Services
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Disgraceful rude service
We paid £400 for an end of tenancy clean. The clean itself was poor and photos/videos were taken of the unsatisfactory standard and a re-clean was offered. The re-clean was booked for 1pm. The cleaner was over 2 hours late, did not call to advise that he would be late and didn’t arrive until 3:45. When asked why he was late he was rude and frankly extremely unpleasant to speak to. He did not apologise nor was professional. I explained that we had paid a significant amount of money for this service to which he then became extremely irate stating “do you want me to send you my finances, you have paid me nothing!” And then when I attempted to explain my point further, he said “are you done yet? Can I go and clean?” I am utterly appalled by the service from this company. We still have not yet received photos or videos or confirmation as to whether the reclean has been completed (as we have handed our keys back to the property) Honestly disgraceful service.