Hello Services
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Extremely disappointment
Extremely disappointment with the recent builders clean at my property. While the house was not in a particularly dirty state, the service provided fell well short of expectations. Key areas like the kitchen and bathroom were not cleaned to a professional standard. The kitchen worktops were unclean, and the inside of the cupboards remain dusty, Overall, the property did not feel move-in ready. More concerning is that the cleaners were only on-site for 1 hour and 50 minutes, which seems insufficient for a thorough clean of a 3-bedroom house with multiple living areas. The cleaner called to rearrange the time of our clean in the morning and I felt pressured into changing things around as they could now not do the time I had booked. We were moving in the weekend after the clean and instead of feeling prepared, I left disappointed and stressed. This was my first experience booking a builders clean, and unfortunately, it has not met expectations. Still awaiting a resolution apparently because we have now moved into the property a re-clean is not available and a 10% refund is what I’m supposed to be happy with. Absolutely ridiculous