Samsung Repair
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Left with broken phone
The phone screen was cracked but still working so I paid £169 for a new screen. They came to fix it and 30 mins later came back with a broken phone and said the frame had a dint and that broke the new screen so now I would have to pay an extra £99 for a new frame too, the phone is currently on sale for £254 which is less than the repairs. They said they will charge me £59 for a call out even if I don't get the phone fixed again and left me with the cracked screen hanging off the phone.