Nordstrom Rack
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I was at the checkout when I got a call…
I was at the checkout when I got a call that my dad fell and needed to go to the hospital. I left my merchandise with the checker and told her I'd be right back. Once I realized I'd be a few hours I called the store to see if they would hold my purchase. Keep in mind it was already bagged and ready to go, I just panicked and ran out the door. I was told no we don't do holds. I told them I would be back before closing and my purchase was already bagged and the "manager: still denied the hold. The "manager" was a jerk and completely antagonizing. I couldnt understand, why cant you just put my bag aside? I always loved Nordstrom and Nordstrom Rack ftheir customer service has always been too notch , but it's gone way down Hill. The Clackamas Oregon Nordstrom Rack is now a gross second hand store. I used to love that store. . I was told to blame Cooperate, Way to go the extra mile Clackamas Nordstrom Rack.