Kave Home
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Horrible Customer Service. Damaged Products.
While their furniture is beautiful, the quality and customer service are absolutely shocking. Damaged products, lack of communication, packaging was completely destroyed during the shipping but they expected us to keep (massive, ripped boxes) them so they could collect the damaged chairs. When I reported the chairs as damaged, there absolutely 0 communication, they just went ahead and sent the new chairs which is good, thanks but could we maybe discuss the options? And then is like a month they told me they will pick up the damaged ones but they expect them to be fully packed (who keeps massive boxes and meters of bubble wrap at home? why do I need to bother is you are the one sending me damaged goods). Customer services was horrible. The table we ordered also wasn't perfect with scratches and small damages. Would not recommend the company.