Infinity Cruises
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First time user of Infinity Cruises
Following up from an Infinity Cruise Package advertised in one of our Saturday Papers, I found myself talking to someone called Kenny. After completion of the usual explanation on my requirements I found Kenny to be very helpful and most willing to go the extra mile to find the perfect cabin for my husband & I. An added advantage was further explanation from Kenny on what to expect from this package which I found very informative. As requested, Kenny put all the details on an email along with itinerary & total costs involved. After a couple of days thinking over our options I phoned Kenny back on his direct line which was also good, no need to wait in a queue etc. We went ahead & booked our cruise which was a very smooth process, Kenny advised that if we have any questions or concerns we were to call him direct as he would be happy to help. We have used many travel companies over the years, on this occasion it is so nice to have had such good one to one service from Kenny that I am more than happy to give him a 5* rating, not only for his customer service but also for his attention to detail on all of our online booking paperwork.