Hello Services
Read all reviews for Hello Services →
This review is from October 2021
This review is from October 2021, as my original review got deleted consequently. I arranged for a end of tenancy deep clean on a 2bed property on the 28/10/2021 I was set to vacate the property on the 29/10/2021 with my landlord checking the property over the weekend. They asked me to leave the property so they were able to complete the cleaning and to return within 2hours. on returning to the property and checking the property myself, I was shocked at "cleaning" of the property, the oven was untouched to the point when you wiped it the grease was visible. There were a number of issues with cleaning of the property, to which I my landlord had to reclean the entire flat at which cost me AGAIN. I contacted Hello Services to which they responded they do not offer a refund BUT they offer a reclean. I didn't have time for this as I already vacated the property and the landlord already arranged a deep clean themselves, but not only that why would I want them to reclean, this should of been done properly the first time round. I would NEVER use this company again and I also urge people to do their research on them. They are extremely unhelpful and are quite happy to take your money and not do the job properly. "HELLO SERVICES THAT DONT DO THE SERVICE" should be their name. I understand that my review is very late but I was going through old emails and realised they deleted my review.