customer

Sep 15, 2025

Avoid at all costs

Avoid at all costs, took hours to attend then didn't fix problem. Told faulty battery I asked if we could collect new battery this was declined and no batteries on the van. Refused to take me to a store to buy one. Car left for weekend saying mechanics could attend on Monday 9am to 5pm and charge £275. Declined that offer as a lot cheaper elsewhere for same product. Pestered by texts saying incorrect details and last chance to book. My cover included hire car, made it so difficult, pick up nowhere near my house, no delivery it was not worth the hassle or the cost. Very disappointed I asked for someone to attend with a battery and fit it which is what used to happen. No common sense just want your money. Why would they fix it when then can charge you a fortune to get there mechanics to fix it. A very poor experience from start to finish.