Etsy
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I purchased coral beads from ‘Stunning…
I purchased coral beads from ‘Stunning Gems,’ she used a ‘courier’ called Yanwen. Yanwen does not have a working phone number, a working email address, zero customer service. All of the phone numbers provided do not work. Yanwen does not leave ‘missed delivery notifications!! Etsy finally refunded me BUT I wasted several hours of my time trying to resolve this. The owner of the shop ‘Stunning Gems,’ would typically reply 3 to 7 days after my messages to her, ( politely asking for help in delaying delivery instructions). Yanwen is a scam company. If you do make purchases please ensure that you do not use this company!!! Etsy made my purchase history disappear so I couldn’t leave a bad review!!! And, Etsy has managed to prevent anyone from leaving Google reviews!!! This is disgusting, this is stifling freedom of speech and democracy because of a company’s political power! Shame!