Lyca Mobile IT
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Very poor service.
Very poor service. 1. Bought the esims twice because the first one did not work and the CS recommended to buy a new one but still didn’t work. 2. Talked to CS and supposed to get refund but nothing has happened until now. 3. Emailed them a number of times to get refund for the esims and auto-renewal and very poor response - a) different agents requested different things b) though you already responded, they asked the same questions again. Seems like no system integration and not updated. Not recommend to use this Lyca in Italy ever. Just to get the number worked would take ages