Dx Delivery
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They said they'd delivered - but they haven't.
I had an order due from Viking-Direct, who advise on their website that they use DX for delivery to "the Channel Islands". The Isle of Wight isn't one of the Channel Islands, for starters. But anyway, DX advised Viking that the shipment had been delivered; it hasn't. Tracked it: item left in "a safe place": where? No photograph, no indication of where that place is. The least interactive courier website I've ever seen - worse than Hermes/Evri, and that's saying something. POSTSCRIPT; Your poor drivers! The website and tracking are quite useless, but it's your system at fault, not your driver. The package was delivered this morning, Saturday 21/6/25. If you're looking for a better reputation than you've obviously got from some of these reviews, give your staff a system they can actually use without having to return false positives.