My delivery is yet to arrive today
My delivery is yet to arrive today - - it is now 11:45. My main gripe is that I have a 10 hour window between 08:00 and 18:00. There are many other companies who offer tighter timeframes, so why can’t DX? Ironically I received a text at 09:46 confirming this window, so they already knew it couldn’t arrive before then! Further, DX call it DX Tracking - No! It is not tracking at all, but simply a number of milestones, “Out for delivery” and the next will no doubt be “Delivered”. This is NOT tracking. Suppliers and Retailers who use DX should put pressure on them to offer real Customer Service - only they have the power to take their business elsewhere.





