Dx Delivery
Read all reviews for Dx Delivery →
Falsified Tracking Information
Falsified Tracking Information Something drastically wrong with the management at DX Express, Livingston, Scotland, UK. Expecting my urgent package Saturday morning before Bank Holiday Monday. Followed tracking of package. DX Express said driver couldn't find address and returned package to depot! 21st Century and a courier service who cant find their customers location, wow!!!! I managed to contact their office in the West Midlands, who actually were helpful. I asked them to track my package location. Luckily for me it was at a depot only 12 minutes from my home. So I jumped in my car and made my way to DX Express Livingston. Turned out the driver didn't even try to deliver my package but had actually finished his work early for some reason and had gone home. So my package never left the Livingston depot for delivery and the tracking information was all falsified information. Guy at depot was however polite and helpful. Will be avoiding this company in the future, I contacted my supplier and told them the same. Shocking service. Avoid!!