PLAY airlines
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Good experience but read the fine print
We had a good experience with Play as there were no delays or cancellations. Service was friendly and prompt. Communication in advance of the trip was good and check in went smoothly. Unless you are a truly bare bones traveler, I highly recommend doing one of the Play bundles to make sure you can check luggage and choose a seat. The carry on luggage requirements are very strict so you need to be a pro. Also, you must appreciate that you are taking a bit of a gamble as it is difficult to communicate with Play should anything go wrong. We have had relatives who had to cancel their flights due to volcano activity have a difficult time getting refunds. However, our trip was smooth sailing and comfortable. The food is accessible but expensive so bring water and your own food if you can. Also, the red eye was hard to sleep as they don’t turn down the lights for a couple hours and they didn’t require anyone to close their blinds to block the sun.