Nordstrom Rack
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Absolutely unprofessional due to lack…
Absolutely unprofessional due to lack of communication, customer service, and order fulfillment. It has been complete chaos since day 1 of ordering. From the miscommunication between carrier and Nordstrom Rack to being lied to by OnTrac regarding a requirement for a signature for a package less than $100 which included kids clothes for school. Let me get this correct, order was not delivered because I was not there to sign for the package? Where and when was this communicated before hand? Order delayed, still no school clothes for my 6 year old. I guess its sweats again on this hot and sunny day. This is completely unacceptable and unjustifiable.