Orlando Rent a Car
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Orlando the rip off rent car company…
Because I regularly rent cars I carry separate annual insurance cover so I don't need to take out expensive cover offered by rent car companies. This means I have to provide a large deposit against damaging the rent car. At Lanzarote (Arrecife) Airport the deposit was £600 sterling. In March 2020 when Spain went into corona lockdown I returned my undamaged car to the Orlando depot. The receptionist agreed that the car was undamaged. I expected my deposit to be recharged to my credit card. It was not. I contacted Orlando who simply said they had closed their Arrecife depot.They failed to return my deposit. No reason. Eventually I claimed via my credit card company. Would I use this rip off rent car company again? Not a chance.