Dx Delivery
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Inconsistent and misleading communication
Items from were due to be delivered on April 30. However, as of today, May 3, I have yet to receive it. After checking the status online, I was directed to contact the colleague by phone. During my first call, I was told the item would arrive on May 1 — it did not. I received a second call, during which I was assured the delivery would take place on May 3 at 2:00 PM — again, nothing happened. DX repeated failure to fulfill these promises, along with inconsistent and misleading communication, has left me extremely disappointed.