Asda Mobile
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The height of incompetence.
Every month for the last six months or so my automatic payment on my two Asda mobile phones has not been taken and I get a text from Asda saying so. Every month I have had to telephone Asda and they say it is a glitch that will be sorted. It NEVER IS! It goes on and on and today, yet again, I have given them all the details they already have on file. This time they say they couldn’t take it because they don’t have a billing address! I gave them that when I set the auto payment up and have given it every time this situation has arisen over the last few months! A total and complete shambles! I can’t believe that a company like this can be so completely incompetent! John D.Spooner.