Govuk Hmrc Revenue
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Would give minus stars if I could
Would give minus stars if I could. Need to sort out PAYE. Phone - first time I gave up after an hour on hold. Second time I was on an absolute age but got through - and then needed to be passed onto someone more senior. He said my code looked wrong and he would investigate further. He called me the next day tbf but I was at work. He did not try again. When trying to return the call you are back in the long long long wait again. Anyway tried to call again today - so much for a lunch break and had to end call without a resolution as this advisor told me I had to stay on the phone whilst they look at the problem! Mail - does not exist. Chat - dumb robot. Online service - logged in and hoped there would be a message from the senior adviser but nothing there. Customer service just non-existent.